Although I did not receive any shipping information the product came fast and with no issuesI love the grappling hook it's a very strong quality item that holds me up hanging from a tree with no bending. The rope is just a rope and is easier to climb with a knot ever foot or so of ropeThe hand claws are great and sharp and you can temper them to increase durability. They are pretty uncomfortable when climbing but nothing some padding won't fix so still 5 star product.I would not recommend walking on the foot spikes cause they wear down pretty fast (slower with some tempering) you're better off just putting them on before useAll in all it was all fantastic love how easy the hook collapses for storage and how strong it is and I will be buying more from this seller in the near future