This was an AWD purchase, but it came perfectly packaged and was in perfect condition. I already had one of these, as well as all the matching fixtures in one of our bathrooms, and picking this one up for a quarter of what I paid for the existing one was a wonderful find. It has a satin/matte nickel finish and is quite sturdy.Well made, hefty product. Feels and looks much more expensive. Easy to mount. Product came with two high quality wall anchors. But should also ship with simple wood screws.Nice and sturdy! This whole line by Moen is really well made and designed. Also very easy to install!Installation hardware was missing. Not impressed with robe hook. Returned the item for refund.Looks nice and serves it's purpose. Product has a nice weight to it as well. Also purchased the matching toliet paper holder and towel holder.Moes has high quality products and this one was no exception. Really like the heavy feel and solid installation option.Great product shipped as expectedSolid robe hook. Easy to install.Cheap